Privacy Policy

Ecare Printers, 68/4 Janasaviya Complex, Puttalam, Sri Lanka, operates this website. This policy explains how information supplied through our website and order process is used.

Information we collect

When you contact us or place an order, we may collect your name, contact details, billing details, order information and artwork files you provide. Our website may also record technical information needed to operate the site, such as browser information and cookies.

How we use it

We use this information to respond to enquiries, prepare and produce print orders, arrange collection, provide customer support, maintain records and operate the website. Artwork is used for the printing work you request.

Payments and service providers

If online payment is enabled, payment details are processed by the payment provider shown at checkout. We do not ask you to send card numbers by email or WhatsApp. Information may be shared with providers that help operate the website, process orders or payments, only as needed for those services.

Retention and your requests

We keep order and contact records for as long as needed for business, accounting, customer support and legal obligations. To ask about, correct or request deletion of personal information we hold, contact ecareprinters@gmail.com. Some records may need to be retained where required by law.

Contact

Ecare Printers · 68/4 Janasaviya Complex, Puttalam, Sri Lanka · +94 71 750 0954 · ecareprinters@gmail.com